Networks with a lock symbol are password protected while others are open networks that you can connect to freely without knowing the password. If you don't remember the Wi-Fi password, change the password to the Wi-Fi network. Forget the Wi-Fi network, then reconnect. Deleting the iPad's memory of the network and then re-establishing it can be helpful. Tap the small i next to the network you're connected to, choose Forget This Network , then repeat Step 3 above to connect the iPad to Wi-Fi.
Reset the network settings on the iPad. There may be a glitch or misconfiguration that stops the iPad from connecting to the internet. Check the Wi-Fi strength and move closer to the router. When you're connected to Wi-Fi, you'll see the three-lined Wi-Fi symbol at the top of the display. The Wi-Fi symbol looks like a dot with two circular waves above it and appears either on the far right or left side of the status bar, depending on your iOS version.
If you have a poor connection, one or more of the waves above the dot are gray rather than black. If there is only a dot, the Wi-Fi connection might be so degraded that you can't connect to the internet.
Disconnect other devices from the network. As more and more devices connect to the same network, bandwidth has to be divided equally, which can lead to each device having only a tiny slice of the network bandwidth. To provide more speed and better connectivity for the iPad, shut off devices or remove devices from the network.
Check the internet connection speed if you're connected to Wi-Fi but can't do anything on the internet. A speed test shows even a really slow connection speed, which can make it clear whether you're completely disconnected or just connected with such a slow speed that the internet doesn't work. Restart the router. The router handles all the network connections, so a restart can be helpful whether it's just the iPad that's having internet issues or other devices, too.
Check with your ISP to ensure that there isn't a system-wide problem. If there is a system-wide problem, you'll need to wait until your ISP fixes the issue. Reset the iPad and erase all of its contents. Now that you've verified that all of the network settings are correct, it's time to start troubleshooting the Wi-Fi connection itself. The first thing is to reset the iPad's Wi-Fi connection. Usually, this simple step of telling the iPad to reconnect will solve the problem. This process is very fast, but it could correct some problems.
Before you start tinkering with some of the other settings, reboot the iPad. This basic troubleshooting step can cure all types of problems and should always be done before you actually start changing settings.
Rebooting or restarting the iPad is simple and only takes a few moments to complete. Just as you restarted the iPad, you should also restart the router itself. This can also cure the problem, but you will first want to make sure no one else is currently on the Internet.
Restarting the router will also kick people off the Internet even if they have a wired connection. Restarting a router is a simple matter of turning it off for a few seconds and then powering it back on. If you are unsure how to do this, refer to your router's manual. Once your router is powered on, it can take from several seconds to several minutes to fully come back up and be ready to accept network connections.
If you have another device handy that connects to the network, such as your laptop or smartphone, test the connection on this device before checking to see if it solved the problem for your iPad. If you're still having problems, it's time to actually start changing some settings to tell the iPad to forget what it knows about connecting to the Internet and giving the iPad a fresh start.
If you're still having problems, it is time to reset the network settings. This may sound drastic, but for most people, it is about the same as simply forgetting the individual network. This step will fully flush all settings the iPad has stored, and it can solve problems even when forgetting the individual network doesn't do the trick. If you are still having problems connecting to the Internet after verifying your router is working by getting on the Internet through another device and going through all of the troubleshooting steps leading to this point, the best thing to do is to make sure your router has the latest firmware installed on it.
Unfortunately, this is something that is specific to your individual router. You can either consult the manual or go to the manufacturer's website for instructions on how to update the firmware on your individual router.
If you are really stuck and don't know how to update the router's firmware, or if you have already checked to make sure it is up to date and are still having problems, you can reset the entire iPad to factory default. You acknowledge that the Open Source Software license is solely between you and the applicable licensor of the Open Source Software.
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